Conditions of sale

PRICES AND CURRENCY 


The prices published and the final invoices are in Euros.

The amount that will be charged to your credit card or current account may vary, because prices are based on a fluctuating exchange rate and are subject to commission charges applied by banks. 

www.bioaktive.com invites customers to contact their bank for detailed information on the exchange rates and commission charges that apply to their transaction. 

 

Orders are sent from San Marco Selle Srl, Via f.lli Andolfatto 3/9 36060 Romano d'Ezzelino (Vicenza), from Monday to Friday. Orders placed on Friday evenings, Saturdays and Sundays will be processed the following Monday. 



AVAILABLE ARTICLES: IMMEDIATE DISPATCH 

 

Orders for available products are dispatched within 5 working days.

In all cases, www.bioaktive.com reserves the right to postpone delivery if the order cannot be dispatched for reasons of force majeure. Please note that during promotions and sales periods, deliveries may be delayed.

 

 

AUTHORISED DELIVERY 


All Customers, when they place an order, enter into a commercial relationship with www.bioaktive.com, and therefore undertake to accept delivery of their package. If, for any reason, the Customer refuses to accept the delivery or asks for the package to be returned to the sender, all delivery expenses charged to www.bioaktive.com will be deducted from any refund owed to the Customer. 



DELIVERY OF THE ORDER 


Upon arrival of the goods, Customers must inspect the package carefully before signing for delivery. If, for any reason, the pack appears to have been tampered with, Customers must sign for delivery conditionally, or refuse to accept the delivery. If the delivery has been accepted with an unauthorised signature, or if there is evidence that the delivery has been tampered with, Customers must report the incident immediately to www.bioaktive.com at sales@sellesanmarco.it

If for any reason the order cannot successfully be delivered to the address provided by the Customer on the sales contract, the package may be returned to the sender at the expense of the Customer. These amounts will be deducted from any refund owed to the Customer by www.bioaktive.com.



SENDING OF ORDERS 


Once an order has been placed for articles available, no changes can be made to the order. Orders placed separately will be dispatched separately. www.bioaktive.com reserves the right to postpone delivery if the order cannot be dispatched for reasons of force majeure. Please note that during promotions and sales periods, deliveries may be delayed. www.bioaktive.com may, at its sole discretion, refuse an order and/or the supply of a service to any customer. 



ARTICLES AND IMAGES ONLINE 


www.bioaktive.com may not be held liable if, as a result of a particular configuration of the computer used by the Customer or a malfunction thereof, the colours of the products as viewed on the website differ slightly from the original colours. The images on www.bioaktive.com are the property of San Marco Selle Srl; any unauthorised use thereof without express written consent is forbidden, and is punishable by law. 



AVAILABILITY OF ITEMS 


The information and images on the website reflect the effective availability of the product in terms of colour and size. 

Once the order request has been received, the Order department of www.bioaktive.com reserves the right to re-confirm the availability of the articles purchased and the validity of the credit card transaction, and to verify the details of the previous transactions made by the Customer on www.bioaktive.com.

If the articles ordered are not available, or if for any reason the order cannot be sent out as requested by the Customer, the Order department of www.bioaktive.com will promptly inform the Customer. 



LEGAL TERMS 


This notice contains the legal terms and conditions governing the website www.bioaktive.com . By accessing the website www.bioaktive.com , users undertake to accept and agree to comply with all the conditions contained in this statement. www.bioaktive.com reserves the right to request that Users who do not accept or do not comply with said terms refrain from using the website www.bioaktive.com.

Access to the website and the pertinent services is intended for personal use only. The images on the website www.bioaktive.com provide Customers with information on the products on offer and how to purchase them.